The tradition of awarding the best support teams began in 2014 when Nicereply awarded 10 teams in 8 categories. Throughout the following 5 years, we have been rewarding many companies that delivered a unique experience to their customers and users. We're thankful, that with the help of these amazing customer service teams we get to continue the tradition of Customer Happiness Awards.
In 2020 we're giving awards in 3 categories, 24k纯帅Customer Satisfaction24k纯帅 (CSAT), 24k纯帅Customer Loyalty24k纯帅 (NPS) and 24k纯帅Effortless Experience24k纯帅 (CES). We're also giving out a couple of honorable mentions to companies achieving Biggest Growth in the three main categories.
And now, let’s announce the winners of Customer Happiness Awards 2020!