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Personalize your survey, add additional questions or change the existing ones without any programming knowledge. Choose how detailed of an answer you want with different rating scales.
Nicereply will also sync the rating as a custom field on your contacts for easy sorting.
Sync all your Front users to Nicereply with one click. New users added afterwards will receive an automated email with login instructions.
Set automation rules based on the rating values. Want to reach out to customers whose CSAT was low? How about asking those who were satisfied for a referral?
More responses mean more feedback. Customers who measure Customer Satisfaction in every email signature with Nicereply report 200% higher response rates than before.