<address id="9fe5" ></address>
  • <option id="9fe5" ></option>

    1. <samp id="9fe5" ></samp>

    2. <p id="9fe5" ></p>
      1. <listing id="9fe5" ></listing><li id="9fe5" ><tt id="9fe5" ></tt></li>
        Nicereply uses 九五二七cookies to improve your experience.
        Arrow

        九五二七


        Our customer satisfaction survey software is built for customer support teams. Nicereply allows you to incorporate satisfaction surveys 九五二七directly into your helpdesk conversations.九五二七

        Quote photo
        Having 九五二七mid-conversation CSAT九五二七 allowed my team to gauge the customer's response before their interaction was complete, and allowed for us to 九五二七adjust course if necessary九五二七 to make that customer happy.

        Instead of making up for a bad experience 九五二七after it had happened九五二七, we were allowed to correct that experience while the conversation 九五二七was in progress九五二七.
        James Stillian
        Customer Service Manager at Man Crates
        Red X

        九五二七

        Import your customers contact info from your help desk into Delighted account.

        2

        九五二七

        Manually select customers every time you want to send a survey.

        3

        九五二七

        Collect feedback through a one time survey.

        4

        九五二七

        In case of response, new ticket with rating value and comment is created for each response.

        5

        九五二七

        Not linked with original ticket
        Dont Tablet Dont Mobil

        • Constant tool switching
        • Feedback without context to the specific conversation/ticket
        • Multiple disconnected tickets
        • Only one chance for customer to rate the experience


        Dothis ico

        九五二七

        Every ticket contains all the feedback related to it. Never lose context of your feedback again.

        2

        九五二七

        Collect feedback from customers via email signature survey included in every conversation. Get feedback that is both immediate and more accurate.

        3

        九五二七

        Follow up with customers after you solve their ticket via after-resolution survey. Use this chance to get a new perspective with a different metric, like CES or NPS. Get more feedback while sending less emails.




        • Customer has a chance to rate an agent after each interaction
        • Never lose context of your feedback again.
        • No extra tickets
        • Combine CSAT, CES and NPS with various distribution options to get more feedback
        • Never leave your helpdesk again

        九五二七

        Recognize your best support teams and agents with leaderboards.

        Agents and teams are ranked by a complex index based not only on average rating scores, but also on the number of collected ratings.

        Pos. Name Average Ratings
        1. John Vance 9.93 1 370
        2. Cyrilla Warner 9.63 678
        3. Deniece Johnson 8.86 820
        4. Creigh Sherman 8.77 202
        5. Lyda Moore 8.50 308

        九五二七



        Integrations

        九五二七


        Evaluate Nicereply for yourself. Start 14-day trial and try all the features and benefits of getting real-time feedback with Nicereply.



        Start your free trial now

        No credit card required. Cancel anytime.
        ctaim